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As a customer of Ted Loughead | Loughead Pontiac Nissan | Swarthmore, PA , you can write, submit & share your experience and opinions about this auto dealership, about their services, prices, etc. Your review will become a very useful information for other visitors. All reviews will be verified by moderators at AutoDealer-US.Org.
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Drove vehicle into dealership 6/12/2”19 for routine maintenance on my 2013 Nissan Pathfinder. There were no codes or lights on the vehicle. I went to get fluids checked and roped off if needed. I was contacted by service manager Julian and informed that I would need a transmission replacement! I inquired as to how this could happened in a matter of moments after dropping the car off. Julian then advised that he found a “code” after diagnosing the vehicle without my knowledge or consent. I immediately told him to seize any further activity with my car and I came back to pick it up. $190 later, I was reunited with my vehicle, and 2 hours later my transmission was blown !!! The next day I contacted Julus and Ted Loughead and informed them of what happened the prior day. I was contacted back by Ted loughead only to be blamed for what happened. He even had the audacity to ask me to admit guilt of something that was not true, so no only does this dealership lack capable mechanics to advise and service vehicles, it blames the customers for this ! I could have taken my care to a mom and pop shop instead of NISSAN if I would have known this is the treatment I would receive.

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